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Bug Id ?
Reporter ?
RAD Moose
Bugdar / 1.2.3
Status ?
Severity ?
Duplicate Of ?
- none -
Fixed in Revision ?
Mstone ?
Summary ?
Blank screen on password recovery attempt
Report Time ?
August 11, 2009 05:29 AM
Assignment ?
Resolution ?
Priority ?
Dependencies ?
- none -
Mstone (old) ?

For: 0 (0%)
Against: 0 (0%)
Total: 0

August 11, 2009 05:29 AM RAD Moose
I attempted to recover password for an account in Bugdar and clicking on the link in the email, I receive a blank screen in the browser.

I have used both Google Chrome (2.x) and Firefox 3.5.2 with the same results.

I initially had 1.2.1 installed and experienced this issue. I upgraded to 1.2.3 and still experiencing it.

Any suggestions on what to check?

August 11, 2009 05:40 AM RAD Moose
Same result when trying to activate an account.. a blank screen appears.

However, the account does get 'activated' and once you go to the login URL you can log in.

September 16, 2009 08:09 PM RAD Moose
Upgraded to latest versions of Google Chrome ( and Firefox (3.5.3) and it is working OK.

Honestly, I think it might have to do with other issues on my site, however, I did want to follow up.

I would suggest closing this as a non-issue or maybe an intermittent issue.

September 16, 2009 08:40 PM RAD Moose
Forget my last message. I thought that it was an issue with not sending the email (but as I read) it still happens.

Any way to reset a password via SQL?

September 17, 2009 10:44 PM Robert
Can you check your PHP's error_log? You can look at a phpinfo() to see where that file is. If it's not set, try setting it and reproducing.

September 18, 2009 06:26 AM RAD Moose
Nothing shows up in the error_log files.

it is set as error_log and there are two one in teh /home/username/ directory and one in the /home/username/public_html directory.