Hi,

I upgraded 1.2.0RC to 1.2.1

When I submit a bug report or a comment, I receive the following error messag, altough my entry enters into the database:

Error: Fatal
Could not load the template '/templates/../locale//emails/notice_comment.part.tpl' in /framework/template_fs.php on line 207

I use PHP 5.2.3 and MySQL

Any help would be appreciated.

Best,
Soma

Are you using a language other than English? A few things to do:

1) Go to Administration -> Options -> Languages and edit the primary language for your system. Make sure that the "Gettext Language Code" is set correctly. Even if you haven't made any changes, press "Save" just to update the database.
2) Go to Administration-> Options -> Bugdar Seetings. Make sure that you have a "Default Language" selected and again press "Save" just to be sure the database stores it.
3) Go to the place where Bugdar's files are stored, and navigate to locale/<the Gettext Language Code for your default language>/emails/ and make sure that this has the the file named notice_comment.part.tpl. If it is not there, duplicate it from locale/en_US/emails/

Hi Robert,

Yes, I use a different language and I set it appropriately. I also doublechecked the existence of all files.

Afais, the error message says that the langage code is not put into the path. What do you think?

Best,
Soma

Yes the language code is definitely not being added to the path, but I do not understand why. The code that does it is in include/class_notification.php and the function is called _localeFromuserId(). It first checks to see if a user has a language set, if he/she does not, then it gets the default language.

Can you upload the language_info.php file I attached to your Bugdar root and then run it in your web browser? Save the results (File -> Save from the browser... HTML is fine) and post them here (there is nothing that could reveal your tracker information in the results so it'd be fine to post it publicly)? It will simply show a list of all the languages installed on your system as well as the default language ID.

Hi Robert,

sorry for the late reply, I was on holiday ;)

I uploaded. My other language is Hungarian (Magyar).

best,
Soma

That's downright peculiar and not what I expected. Try this, then. Open up includes/class_notification.php, scroll to the bottom, and find the function called _localeFromUserId(). Replace it with:

function _localeFromUserId($userid)
{
$langcode = $this->registry->datastore['language'][$this->users[$userid]['languageid']]['langcode'];
if (!$langcode)
{
$langcode = $this->registry->datastore['language'][$this->registry->options['defaultlanguage']]['langcode'];
}
return $langcode;
}

Hi Robert,

a million thanks! - works like charm - ticket can be resolved :)

Best,
Soma

Glad this got fixed. What was happening was that you probably had a language that you then deleted. But some users probably opted to use this now-deleted language, which of course, didn't exist and therefore the language code couldn't be retrieved.

--------------- AUTOMATIC RESPONSE ---------------
Thank you for your bug report. This issue has been closed and fixed in Subversion. This change will be available in a future release, but you can download the change at any time from the Subversion server.